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(1)
Dear Crimson Logic

Why do you... I can't even. I've efiled documents only a handful of times, and everytime I've had to phone your customer service hotline because your system got stuck or simply won't display what ought to be there. And I definitely resent the "We are currently experiencing high call volume" automated message when I'm phoning at 9am in the morning. Particularly when I phoned at 8.58am and was told to phone (by a real person) at 9am because the system only comes online then.

Damn. It.

To their credit, the customer service people are usually very helpful. But being put on hold is... gah.


(2)
We had a new trainee join recently who must have, I infer, previously worked somewhere... strange?

Newbie: I love Atkins' Court Forms! They are so useful, I never knew about them before!
Me: But surely the school libr- You know what? Never mind.

True to name, it's a bunch of court forms use for filing in court, along with samples so you'd know how to phrase it, what heading to use, etc. I stopped halfway because I was thinking, wait, the newbie studied in England and not here, so it's probably not the sa-

Wait, those things do come from England!